Food and Beverage Manager

Position Summary

We are seeking an experienced and dynamic Food and Beverage Manager to join our team and oversee all aspects of our food and beverage operations. This role will be instrumental in delivering high-quality service, enhancing guest satisfaction, and driving revenue growth. Reporting directly to the Operations Manager, you will lead a team of passionate professionals, managing daily expenses, and ensure compliance with health and safety standards.

Key Responsibilities

Operational Leadership

·         Oversee daily food and beverage operations, including restaurants and bars.

·         Ensure smooth coordination across departments to maintain high standards in guest service and satisfaction.

·         Develop and implement strategies for achieving revenue targets and controlling costs.

 

Staff Management

·         Recruit, train, and manage a team of Managers, Supervisors, Servers, Bartenders and support staff.

·         Conduct performance reviews, provide coaching, and implement staff development programs.

·         Foster a positive work environment that encourages teamwork, open communication, and high morale.

·         Overlook weekly schedules to maintain labour costs and guest satisfaction.

 

Quality and Standards Compliance

·         Ensure all health and safety regulations are strictly followed, including hygiene, food safety, and alcohol service laws.

·         Implement company policies, procedures, and standards to uphold a consistent and high-quality guest experience.

·         Regularly inspect facilities to ensure compliance with cleanliness and maintenance standards.

 

Inventory and Cost Control

·         Manage inventory levels, ordering, and purchasing relationships to minimize waste and control costs.

·         Analyse monthly financial data, develop budgets, and create financial reports for the Operations Manager.

·         Work with Management teams to costs for food, beverages, and supplies.

 

Customer Service Excellence

·         Engage with guests, handle complaints, and resolve service issues to ensure a positive guest experience.

·         Gather customer feedback and analyse trends to improve service offerings and menu selections.

·         Work with the marketing team to design promotional activities that attract and retain guests.

 

Qualifications and Skills

·         Experience: Minimum 5 years in food and beverage management or a related field, with at least 2 years in a leadership role.

·         Education: Bachelor’s degree in hospitality management, Business Administration, or a related field preferred.

 

Skills

·         Strong leadership and team management abilities.

·         Excellent problem-solving and decision-making skills.

·         Proficient in budgeting, financial reporting, and cost control.

·         Exceptional interpersonal and customer service skills.

·         Knowledge of POS systems, inventory management software, and Microsoft Office.

 

Benefits

·         Competitive salary and performance-based bonuses.

·         Paid time off and holiday leave.

·         Opportunities for professional development and career growth

·         Employee discounts and additional perks.

Tagged as: leadership skills, professiona experience in food and beverage industry