Guest Relations Supervisor

We are currently recruiting for the position of Guest Relations Supervisor for NYX Hotel Limassol, a hotel for those who embrace the values of youth, freedom, and self-expression. At NYX Hotel, you are one step closer to witnessing the unexpected…

The Nyx Hotel Limassol is opening in Spring 2023

Qualification Requirements

• Diploma from a Hotel School
• Pleasant personality
• Previous experience in a relative position

Duties & Responsibilities

• To coordinate with the Animator a Guest Entertainment Program to meet the guests’ needs e.g. excursions, boat trips, cocktail parties, art exhibitions, competitions, film evenings etc.
• To advise guests on how to enjoy their stay. Explains the facilities
• To process guest questionnaires and produces the weekly guest satisfaction report.
• To ensure Guests’ birthdays and anniversaries are acknowledged, following the set procedure, in conjunction with the F.O Manager, F&B Manager and Head of Housekeeping.
• To be very aware of the rooms prices and other information (individuals, special offers, up-grating, early –late stay etc.) and to cooperate with the Front Office Staff for any issues related to the rooms.
• To contact all repeat and regular and VIP Guests upon arrival and to maintain such contact at regular intervals.
• To coordinate weekly welcome Management Cocktail Parties for guests. i.e invitations to the rooms and print on the Guest Activities Program.
• To assist Head Receptionists with arrivals and departures as and when necessary.
• To actively participate and promote all Public Relations activities.
• To supply all the necessary editorial to the sales department for VIP guests staying at the Hotel, parties organized.
• To maintain and cultivate contacts with the local community with the aim of assisting the F&B Manager in organizing and promoting special functions.