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Property Rental and Marketing Officer

Who we are:

Ezoria is on a mission to revolutionize hospitality and make a world of better stays open to all. Ezoria manages and holiday rents premium villas and apartments in Cyprus and offers a unique hospitality experience for guests. Ezoria currently has presence in most touristic locations in Cyprus with a portfolio of over 130 exclusive properties. To be better is a never-ending pursuit and revolutions don’t happen overnight. But, together, we can forever change the way people stay, for the better.

We are looking for someone who breathes hospitality and is energized by the opportunity to market our villas and apartments and achieve their rental targets through existing and new ways.

Life at Ezoria:

We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It’s the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of.

As a key member of the Ezoria rental team, you will support our rental team in three significant ways:

  • Coordinate and manage the booking process for all potential guests reaching out to us through different means of communication.
  • Continuously assess our different channels of lead generation and suggest new ways on how we can increase our exposure and achieve more bookings leads.
  • Create and optimize our property listings online and use our social media reach to gain further exposure.

The Property rental and marketing officer will be a key member of our central rental team responsible for processing bookings, handling communications, and payments. As a PRMO, you will use various sales systems, strategies and processes to convert business. The PRMO will be agile and have a keen sense to be able to multitask these various tasks throughout their day and partner cross-functionality as needed for sales bookings.

The Opportunity:

  • Lead Management: The PRMO will manage the process beginning to end, including lead management, guest communication, rate quoting, reservation needs, and guest follow-up. This includes but is not limited to:
    • Lead Entry of all revenue opportunities into rental system
    • Search availability and quote based on customer needs
    • Placing holds to guarantee guest reservations
    • Handling reservation correspondence with account and guests and logging activities and communications in rental system
    • Enter and complete bookings in rental systems
    • Learn the rental system and use it to create attractive listings online.
    • Collaborate and partner with internal cross functional teams. This includes Local city teams and Guest Services.
    • Be agile. Have a keen sense to be able to multitask various tasks throughout their day.

Who We Look For:

  • Strong ability to see deals through from beginning to end; an organized multi-tasker who thrives on managing multiple projects at the same time.
  • Super-communicator, both internally and externally, with strong interpersonal skills; Proven ability to collaborate and build strong relationships to drive partner satisfaction and growth.
  • Excited and passionate about Ezoria, reaching rental targets, and working cross-functionally to build a world class rental department!
  • Passionate, positive, and ability to flex and adapt with a growing organization!
  • Enjoys talking and building relationships with customers. Hospitality is part of your DNA.
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