Restaurants Manager

Parklane, a Luxury Collection Resort & Spa, member of Marriott International, is looking for an enthusiastic, hard-working, and ambitious professional Restaurants Manager.

About Parklane

Parklane is the only internationally branded luxury beach resort in Cyprus, featuring 222 rooms, 34 suites and 18 villas, the award-winning Kalloni Spa and international branded restaurants such as Nammos Limassol and LPM Restaurant & Bar. The company owns the Park Tower, a completed 20-apartment luxury residential tower integrated within the resort’s premises. Parklane is part of MHV Mediterranean Hospitality Venture, a leading hospitality and real estate group with a portfolio consisting of luxury hotels & resorts and state-of-the-art developments both in Cyprus and abroad.

Position Overview

Restaurants managers is responsible for overseeing all aspects of the outlets’ operation. He/She ensures that everything is running smoothly behind the scenes, from staffing to inventory to customer service.

Key responsibilities

Ø Hiring and training new employees, including providing on-the-job training to new hires

Ø Ensuring that the outlets are staffed with competent employees who are trained in food safety procedures

Ø Evaluating employee performance, addressing problems, and planning for staff development needs

Ø Setting the prices of menu items and overseeing the accounting of cash receipts from guests to ensure that revenues meet targets

Ø Maintaining a safe work environment by enforcing company policies on employee conduct and safety procedures

Ø Ensuring that all food preparation meets health codes and other regulations

Ø Provides services that are above and beyond for customer satisfaction and retention.

Ø Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Ø Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

Ø Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

Ø Empowers employees to provide excellent customer service.

Ø Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

Ø Handles guest problems and complaints.

Ø Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

Requirements

§  Bachelor Degree or Diploma in Hospitality related field

§  3-5 years’ minimum experience of Food and Beverage Service Industry in the same position or any similar role in Hospitality Industry in 4 or 5 star Hotels

§  Excellent Knowledge of English Language

§  Highly effective communication and organizational Skills

§  Working knowledge of general restaurant operations, including personnel management

§  Excellent leadership, management, and team building skills

§  Excellent knowledge of MS Office (especially Excel, Word, Outlook)

§  Knowledge of Hotel software / PMS or Sales

§  Ability to obtain and maintain a food handler certification

Customer-centric

An attractive remuneration package will be offered to the successful candidate, according to qualifications and experience.

Kindly note that only shortlisted candidates will be contacted.