Spa Therapist


  • To understand who are the customers, both external (Hotel guests) and internal (all Hotel employees), their expectations and needs, establish and maintain relationship/rapport through service and the long term.
  • To ensure proper use of computer software within the Spa.
  • To ensure all guest charges due are received or charged to guests account.
  • To cover the Spa reception when required.
  • To sense guest needs and quickly respond to maximum satisfaction.
  • To ensure all departmental items are received and inspected upon delivery against the departments’ perpetual inventory record.
  • To initiate new ideas to improve service and encourage all other staff to give their view.


  • An internationally recognised qualification or equivalent.
  • 2 years college training for beauty therapy/holistic therapies or equivalent
  • 4 years practical experience within spa environment (in massage techniques, manicures, pedicures, waxing and face/body therapies)
  • Must speak and write English well. Russian language will be considered an additional advantage.
  • Very good communication skills.
  • Pleasant and friendly personality, reliable and polite.

Tagged as: english, communication

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