Bar waiter

• Performs specific duties for mise-en-place such as glassware and cutlery polishing as assigned by one of his/her managers.
• Monitors the ambience of the bar and takes appropriate action to adjust music level or and lighting.
• To be totally familiar with the bar list and to be able to answer questions regarding the preparation of drinks and to use suggestive selling techniques (where applicable).
• Greets, escorts and seats guests when hostess needs help with this task (where applicable).
• Interacts with guests and make them feel welcome.
• Presents and explain beverage lists and bar menus.
• Takes beverage orders.
• Serves beverage orders and adhere to standard operating procedures.
• Serves food orders (where applicable).
• Re-fills guests’ beverages (where applicable).
• Checks and provides assistance to guests.
• Handles payments and follows the hotel’s procedures and ensures the delivery of the bill and the change to the guests.
• Provides guidance and direction to junior waiters.
• Provides personal assistance to guests classified as VIPs.
• Assists guests when they prepare to leave and say goodbye.
• Assists co-workers as and when necessary without having to be asked.
• Takes all necessary actions to minimize breakages.
• Participates in departmental briefings, meetings and trainings.
• Participates at the preparation and operation of Cocktail Receptions (Wedding Receptions, Management Cocktails, Repeaters’ Cocktails) under the instructions of a Bar Supervisor or Manager.
• To immediately inform the Bar Supervisors or the Bars Manager or the Duty Manager and stop serving additional alcoholic beverages to anyone who exhibits signs of intoxication.
• To notify the Bars Manager and Duty Manager in case of problems with guests.

Tagged as: multitasking, communication, polite, helpful