• Manage compliance with food and beverage hygiene policies and procedures.
  • Administer purchasing and receiving procedures.
  • Analyse alcoholic beverage business.
  • Analyse service quality and customer satisfaction.
  • Conduct staff performance assessment process.
  • Manage crisis situations.
  • Manage guest service.
  • Manage training.
  • Manage wine business.
  • Prepare and serve wine.
  • Understand new and old world wine producing countries.
  • Understand sparkling, sweet and fortified wines.
  • Understand viticulture, vinification and wine packaging.

Tagged as: multitasking, communication, polite, helpful

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