Waiter/Waitress

SCOPE OF JOB

Taking orders and delivering food and beverages to our customers while offering exceptional customer experience according to Company standards. Must understand the basic objectives, and standard of procedures set out by the Company while ensuring customer satisfaction.

DUTIES AND RESPONSIBILITIES

·       Greeting and welcoming customers

·       Taking orders and delivering them to the table timely, deftly and accurately

·       Presenting menu and providing detailed information

·       Understanding in detail all food and beverage menus

·       Advising, making recommendations and answering customer enquiries on the menus

·       Assessing and accommodating customers’ needs

·       Staying guest focused and nurturing an excellent guest experience

·       Ensuring compliance to Company standards policies and procedures

·       Complying with all health and safety and food safety regulations and procedures

BENEFITS

·       Competitive salary package

·       Paid annual leave

·       Accommodation offered

·       Free meal while on duty

·       Up to 25% discount on company brands (Pizza Express, Marzano, Columbia Beach, La Boca, Columbia Steak House, Pokeloha, Columbia Confectionery, Columbia Beach Resort, House & Garden)

·       Training and development opportunities

·       Career advancement opportunities

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