Restaurant Supervisor

Team Leadership

• Support, guide, and motivate restaurant staff during daily operations.
• Lead by example and assist the team whenever needed.
• Conduct daily team briefings and assign responsibilities.
• Help train and develop team members to improve performance and service standards.
• Assist with staff scheduling and shift planning.

Guest Experience

• Welcome guests and ensure they receive friendly, professional service.
• Handle guest feedback and resolve issues quickly and effectively.
• Respond to guest questions regarding menus, food, beverages, and special requests.
• Ensure guests with dietary requirements or allergies are properly assisted.

Restaurant Operations

• Ensure the restaurant is fully prepared before service begins.
• Monitor table setups, cleanliness, presentation, and overall dining environment.
• Coordinate with the kitchen team to ensure smooth and efficient service.
• Manage reservations and seating arrangements to maximize guest satisfaction.
• Support cash handling and bill processing procedures when required.
• Assist with inventory control and stock management.

Quality & Standards

• Maintain high standards of food and beverage service.
• Ensure health, safety, hygiene, and grooming standards are consistently followed.
• Protect company assets and ensure the safety of guests and their belongings.
• Follow operational procedures and contribute to cost-effective restaurant management.

Growth & Development

• Participate in team meetings and contribute ideas for improving guest satisfaction and restaurant performance.
• Stay up to date with menu knowledge and service standards.
• Continuously develop your leadership and hospitality skills.