Waiter/Waitress

Key Responsibilities

• Greets and serves guests with a friendly and courteous attitude.
• Takes orders and ensures accurate and timely service.
• Presents and promotes the menu, offering recommendations when needed.
• Maintains clean and well-organized tables and dining areas.
• Collaborates with the kitchen and bar teams for smooth service.
• Handles guest inquiries, special requests, and complaints professionally.
• To serve all tea and coffee, buffets, light refreshments, and other food and beverage as per the weekly function sheet, and to the required hotel standard – ensuring the highest standards of presentation and cleanliness.
• Ensures that all Conference & Banqueting areas are kept clean, tidy and efficiently organized and stocked, including storage areas.
• Welcomes and acknowledges all guests according to company standards.

Qualifications & Experience

• 1+ years’ experience in a similar capacity/ faction position in a 4- or 5-star hotel or in a well-established restaurant.
• Good Knowledge of English Language.
• Excellent communication skills.
• Good knowledge of HACCP procedures.
• Ability to obtain and maintain a food handler certification.