Front Office Supervisor

Avlida Hotel

A.N. Stasis Estates PLC is looking for a Front Office Supervisor for the 4* Avlida Hotel in Paphos, Cyprus, which operates year-round.

Job Description:

A successful Front Office Supervisor will supervise all front office personnel and ensure proper completion of all front office duties. The position ensures to direct and coordinate the activities of the front desk, reservations, guest services, and maintenance updates.

Duties & Responsibilities:

• Ensuring the front desk provides a professional and friendly service for guests by creating a pleasant experience for guests to ensure their return, by applying S.O.L & company policies
• Dealing with guests’ complaints
• Operates all aspects of the Front Office computer system, report generation and analysis, and simple configuration changes
• Managing daily reservations
• Assist the General Manager in contracting administration tasks

Requirements & Skills:

• Work Experience: At least 3 years in a similar position is necessary
• Academic Qualifications: Diploma or degree in hospitality or tourism related field will be considered as an advantage
• Computer Knowledge: MS Office (Word, Excel, PowerPoint), Theova PMS preferable or other PMS
• Languages: English and Greek. Basic Russian is a plus

 Benefits & Working Conditions:

• Generous pay package with unmatched performance bonuses and commissions
• Year-round role
• Full meals during working hours provided by the hotel
• Generous pay package and annual leaves
• Continuous training, personal development & career advancement opportunities

How To Apply:

Interested parties are expected to send their CV and cover letter, along with any potential recommendation letters, via email to [email protected], or apply online via .