Host/Hostess

Key Responsibilities

• Welcomes and acknowledges all guests according to company standards.
• Guides guests through the dining rooms and provides any needed assistance.
• Moves and arranges tables, chairs, and settings and organizes seating for groups with special needs.
• Monitors dining rooms for seating availability, service, safety, and well-being of guests.
• Assists in closing duties, including cleaning host station, turning off lights, etc.
• Performs other reasonable job duties as requested by the F&B executive team.
• Develops and maintains positive working relationships with team members, supports the team in achieving common goals.

Qualifications & Experience

• High school graduate or equivalent
• Bachelor’s degree or Diploma will be considered an advantage
• Minimum of 1 year experience of customer service, preferably in the Hospitality Industry
• Familiarity with reservation software will be considered an advantage
• Excellent command of the English language, both written and spoken
• Excellent communication skills
• Ability to obtain and maintain a food handler certification
• High customer service orientation with a commitment to guest satisfaction
• Pleasant personality