Banquet Supervisor

DUTIES & RESPONSIBILITIES

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Inspect grooming and attire of staff and rectify any deficiencies.
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
• Inspect storage areas for organization, use of FIFO, and cleanliness.
• Complete scheduled inventories and stock and requisition necessary supplies.
• Monitor dining rooms for seating availability, service, safety, and well being of guests.
• Complete work orders for maintenance repairs.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Support all co-workers and treat them with dignity and respect.
• Support team to reach common goals.

QUALIFICATIONS

• Bachelor Degree or Diploma in Hospitality related field
• 3+ years’ experience of Food and Beverage Service Industry in the same position or any similar role in Hospitality Industry in 4 or 5 star Hotels
• Excellent Knowledge of English Language
• Highly effective communication and organizational Skills
• Working knowledge of general restaurant operations, including personnel management
• Excellent leadership, management, and team building skills
• Excellent knowledge of MS Office (especially Excel, Word, Outlook)
• Knowledge of Hotel Software/PMS or Sales
• Ability to obtain and maintain a food handler certification
• Customer-centric