Front Office Manager

We are seeking an experienced and a highly motivated Front Office Manager to lead our reception team and ensure the highest standards of guest service at the St. George Beach Hotel & Spa Resort. The successful candidate will oversee all Front Office operations, manage staff performance, and ensure that all procedures and service standards are consistently maintained.

Main Responsibilities

• Supervise and manage all Front Office operations (check-in, check-out, guest inquiries, complaints handling)
• Manage and organize room allocation according to reservations, guest preferences, and room availability, in close cooperation with the Housekeeping and Reservations departments.
• Lead, train, and motivate the reception team to deliver exceptional guest experiences
• Ensure all guests receive warm, efficient, and professional service at all times
• Collaborate with other departments (Housekeeping, Reservations, Food & Beverage) to ensure smooth operations
• Monitor departmental performance and prepare relevant reports for management
• Maintain quality, safety, and brand standards across all Front Office processes

Required Qualifications

• Minimum 2 years of previous experience in a similar position or within the Front Office department
• Bachelor’s degree in Hospitality Management or other related field
• Excellent command of English and Greek (both written and spoken); additional languages are an advantage
• Strong leadership and people-management skills
• Excellent communication, multitasking, and problem-solving abilities
• Proficiency in hotel management systems (PMS) and MS Office applications

We Offer

• A professional, friendly, and supportive work environment
• Competitive salary package and benefits
• Opportunities for professional growth and career advancement

If you are passionate about hospitality and committed to delivering exceptional guest experiences, we would love to hear from you. Apply today and join our team!