Receptionist

Duties and Responsibilities

• To have detailed information about the menus and the restaurant.
• To assist when needed with the preparation and shift operation of the restaurant
• To handle all incoming telephone calls as per standards instructed and with courtesy.
• To handle guest complaints as per the policy and to follow up with reception supervisor to ensure guest satisfaction.
• To ensure that responding to guests whether in person or via phones is done according to the standards of Wok n Roll.
• To ensure immediate and fast service to guests, phone calls and deliveries.
• To maintain up-to date information on changes on menus, availability of items current promotions and offers.
• To be able to monitor platforms ordering systems and to react when there are issues with them

Tagged as: ability to work under pressure, excellent communication and teamwork skills, knowledge of english and greek language