Reservations Agent

Avlida Hotel is looking to hire a Reservations Agent to become part of our team.

Responsibilities

– Handle incoming reservation inquiries via phone, email, or online channels

– Ensuring completeness and correctness of reservation records.

-Assist guests with inquiries & requests.

-Confirm reservations with guests via email or phone, providing confirmation details, reservation policies, and relevant information they need to know.

-Communicate effectively with other hotel departments, including front office, housekeeping, and sales, to coordinate room assignments, special requests, and guest preferences.

-Maintain accurate records of reservation activities

Requirements and skills

-1 to 3 years demonstrated experience in working as a hotel Reservation agent

-High computer literacy, including, but not limited to, MS Office and Office 365, G Suite Apps, Calendar applications, other cloud-based business applications, etc, will be preferred.

-Excellent knowledge of THEOVA

-Excellent knowledge of Greek language, at least very good use of English language.

-Problem-Solving Skills

Tagged as: theova, 1-3experience in reservations