Barman/Barwoman B

JOB DESCRIPTION

Job Title: Barman B / Barwoman B
Department: Bar
Reports To: Bar Manager

Job Summary
The Barman is responsible for preparing and serving alcoholic and non-alcoholic beverages to guests in a professional, efficient, and friendly manner. The role requires excellent customer service skills, product knowledge, and the ability to maintain high standards of hygiene, safety, and service.

Key Responsibilities

Beverage Preparation & Service

• Prepare and serve alcoholic beverages (cocktails, beers, wines, spirits) and non-alcoholic drinks.
• Mix ingredients according to standard recipes.
• Ensure consistency in taste, presentation, and quality.
• Check guest identification to verify legal drinking age.
• Suggest drinks and upsell premium beverages when appropriate.

Customer Service

• Greet guests warmly and create a welcoming atmosphere.
• Take accurate drink orders and serve promptly.
• Respond to customer inquiries regarding drink options and ingredients.
• Handle customer complaints professionally and escalate when necessary.
• Maintain a friendly and engaging presence behind the bar.

Bar Setup & Maintenance

• Set up the bar before service (stocking glasses, garnishes, ice, napkins).
• Maintain cleanliness and organization of the bar area at all times.
• Wash glassware and bar equipment.
• Ensure adequate stock levels and inform management when supplies are low.
• Follow proper storage procedures for beverages.

Health & Safety Compliance

• Follow all food safety and hygiene standards.
• Adhere to alcohol service laws and company policies.
• Maintain a safe working environment.
• Report any hazards or incidents to management.

Required Skills & Qualifications

• High school diploma or equivalent.
• Previous bartending experience preferred.
• Knowledge of cocktail recipes and beverage trends.
• Good communication and interpersonal skills.
• Ability to work under pressure in a fast-paced environment.
• Strong attention to detail.
• Physical stamina (standing for long periods, lifting kegs/crates).

Working Conditions

• Evening, weekend, and holiday shifts required.
• Fast-paced and sometimes noisy environment.
• Standing for extended periods.

Tagged as: experience, team player, honest